Privacy Policy
Last Updated: 14 February 2025
At Tendro, we are committed to protecting the privacy, confidentiality, and security of your personal data. This Privacy Policy outlines the manner in which we collect, process, store, and protect your personal data in compliance with applicable data protection laws.
Tendro employs state-of-the-art end-to-end encryption (E2EE), ensuring that all data processed on our platform remains confidential.
1. Data We Collect
We collect only the minimum necessary data to provide and improve our services while ensuring compliance with legal obligations. The categories of data we collect include:
- Account Information: Name, email address, phone number, company details.
- Usage Data: Log information, device identifiers, IP address, and browser type.
- Technical Information: Operating system, user settings, and session activity.
- Reports & Submissions: Any information provided by users when submitting reports through our platform.
2. How We Use Your Data
We process personal data strictly for the following purposes:
- Service Provision: To provide, operate, and maintain our services.
- Security & Fraud Prevention: To enhance security, prevent unauthorized access, and mitigate fraudulent activities.
- User Support: To respond to inquiries, troubleshoot issues, and provide customer support.
- Legal & Compliance: To fulfill legal obligations and respond to lawful requests from authorities (where permissible by law).
3. Data Encryption & Security Measures
Tendro prioritizes data security and privacy with industry-leading measures, including:
- End-to-End Encryption (E2EE): All data transmitted and stored on our platform is encrypted using AES-256 encryption, ensuring no unauthorized access.
- Data Anonymization: Where applicable, user data is anonymized to enhance privacy protections.
4. Third-Party Access & Data Sharing
Tendro does not share, sell, or distribute any user data to third parties. No entity—including government agencies, third-party service providers, or internal personnel—can access your confidential data.Tendro does not engage in the following activities:
- No targeted advertising or tracking based on user activity.
- No sharing of data with third-party analytics providers beyond essential service diagnostics.
- No law enforcement backdoors—data is encrypted and inaccessible even under government requests.
5. User Rights & Data Control
As a user of Tendro, you retain full control over your personal data. Your rights include:
- Right to Access: Obtain a copy of your personal data.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request the deletion of your personal data, subject to legal obligations.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests.
Users can manage their data preferences directly within their account setting.
6. Data Retention
Tendro retains data only for as long as necessary to provide our services and comply with legal requirements. No data is retained beyond what is legally required or operationally necessary. Users can request deletion of their data at any time.
7. Cookies & Tracking Technologies
Tendro uses a minimal, privacy-first approach to cookies:
- Essential Cookies: Required for security and core functionality.
8. Contact Us
If you have any questions regarding this Privacy Policy, or if you wish to exercise your rights, you may contact us at:
Email: hello@tendro.com