Terms & Conditions
1. Acceptance of Terms
By accessing or using the services provided by Tendro, Inc. (hereinafter "Tendro," "we," "us," or "our") through our website tendro.com or our accounts receivable collection software (collectively, the "Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Tendro provides software and services designed to help businesses manage their accounts receivable and automate their invoice-to-cash process.
3. User Accounts
3.1. To use the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process.
3.2. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
3.3. You agree to accept responsibility for all activities that occur under your account or password.
4. Privacy and Data Protection
Our privacy practices are described in our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
5. User Obligations
5.1. You agree to use the Service only for lawful purposes and in accordance with these Terms and Conditions.
5.2. You agree not to use the Service:
a) In any way that violates any applicable federal, state, local, or international law or regulation.
b) To transmit any material that is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.
c) To impersonate or attempt to impersonate Tendro, a Tendro employee, another user, or any other person or entity.
6. Intellectual Property Rights
6.1. The Service and its entire contents, features, and functionality are owned by Tendro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
6.2. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Service for your internal business purposes.
7. Payment Terms
7.1. You agree to pay all fees associated with your use of the Service.
7.2. Fees are non-refundable except as required by law or as explicitly stated in these Terms and Conditions.
7.3. We reserve the right to change our fees upon reasonable notice.
8. Termination
8.1. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason.
8.2. Upon termination, your right to use the Service will immediately cease.
9. Disclaimer of Warranties
9.1. The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied.
9.2. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
10. Limitation of Liability
In no event shall Tendro be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes by posting a prominent announcement on our website.
12. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@tendro.com.
Last updated: August 22, 2024
Privacy Policy
Effective Date: August 22, 2024
1. Introduction
Tendro, Inc. ("Tendro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (tendro.com) and our accounts receivable collection software (collectively, the "Service").
2. Information We Collect
2.1. Information You Provide:
- Account information (name, email address, company name)
- Billing information
- Customer data related to accounts receivable
2.2. Information Automatically Collected:
- Log data (IP address, browser type, pages visited)
- Device information
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments
- Send administrative information
- Respond to customer service requests
- Improve our Service
4. Sharing of Your Information
We may share your information with:
- Service providers who assist in our business operations
- Legal and regulatory authorities, when required by law
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to or restriction of processing
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your information in accordance with this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tendro, Inc.
Email: support@tendro.com
Address:
1111B S Governors Ave
STE 21907
Dover, DE
19904
User policy
Effective Date: August 22, 2024
1. Introduction
This User Policy governs your use of the services provided by Tendro, Inc. ("Tendro," "we," "us," or "our") through our website tendro.com and our accounts receivable collection software (collectively, the "Service"). By using the Service, you agree to comply with this User Policy.
2. Acceptable Use
2.1. You agree to use the Service only for lawful purposes and in accordance with this User Policy.
2.2. You must not use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To engage in any activity that interferes with or disrupts the Service
- To attempt to gain unauthorized access to the Service or related systems
- To transmit any material that is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
3. User Accounts
3.1. You are responsible for maintaining the confidentiality of your account and password.
3.2. You agree to notify us immediately of any unauthorized use of your account.
3.3. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
4. Content
4.1. You retain all rights to any content you submit, post, or display on or through the Service.
4.2. By submitting content to the Service, you grant Tendro a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of providing the Service.
4.3. You represent and warrant that you have all necessary rights to grant this license.
5. Data Usage and Privacy
5.1. You agree to use customer data in compliance with all applicable laws and regulations, including data protection laws.
5.2. You must obtain all necessary consents from your customers for the collection, use, and processing of their data through the Service.
6. Security
6.1. You are responsible for implementing reasonable security measures to protect your account and the data you process through the Service.
6.2. You must not attempt to breach or circumvent any security measures implemented by Tendro.
7. Compliance with Laws
7.1. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including those related to debt collection, financial services, and data protection.
7.2. You must not use the Service for any unlawful or fraudulent purpose.
8. Reporting Violations
If you become aware of any violation of this User Policy, please report it to us immediately at support@tendro.com.
9. Changes to This User Policy
We may update this User Policy from time to time. We will notify you of any changes by posting the new User Policy on this page and updating the "Effective Date."
10. Contact Us
If you have any questions about this User Policy, please contact us at:
Tendro, Inc.
Email: support@tendro.com
Address:
1111B S Governors Ave
STE 21907
Dover, DE
19904