TENDRO PRIVACY POLICY

Last Updated: 12 10, 2025

Controller: Tendro Inc., [Insert Business Address]
Privacy Contact: privacy@tendro.com

We review this Privacy Policy at least annually. If we make material changes, we will notify you and, where required by law, seek consent before using personal data for new purposes.

1. Introduction

Tendro Inc. ("Tendro," "we," "our," or "us") provides a universal lead capture platform that allows users to scan event badges, business cards, QR codes, and notes, enrich contact information, and sync captured leads into selected CRM systems. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and related services ("Service").

By using the Service, you agree to this Privacy Policy.

2. Information We Collect

2A. Information You Provide

• Account Information

• Captured Contact Data

• Notes and Tags

• Payment Information

2B. Information Collected Automatically

• IP address

• Device details

• Usage activity

• Diagnostics

• Location (if enabled)

2C. Information From Third Parties

• CRM integrations

• Enrichment providers

3. How We Use Your Information

We use personal data to:

• Provide and improve the Service

• Manage accounts

• Process captured data

• Sync to integrations

• Perform enrichment

• Secure the platform

• Process payments

• Send service communications

• Comply with legal obligations

We do not sell data or use Customer Data for advertising or model training.

4. Legal Bases for Processing (GDPR)

• Performance of Contract

• Legitimate Interests

• Consent

• Legal Obligation

5. How Customer Data Is Processed

Customer Data is processed solely on your behalf.
We do not:

• Build external datasets

• Sell Customer Data

• Train ML models on Customer Data

• Perform automated decision-making unrelated to the Service

6. Data Sharing

6A. Service Providers (Processors)

Cloud hosting, CRM integrations, data enrichment, analytics, email services, payment processors.

6B. Integrations You Authorize

Data shared based on your configuration.

6C. Business Transfers

Data may be transferred during mergers, acquisitions, or restructuring.

6D. Legal Requirements

We may disclose data when legally required.

6E. Aggregated or De-Identified Information

Shared only in anonymized form.

7. Data Protection and Security

We use:

• Encryption

• Access controls

• Secure cloud hosting

• Monitoring and logging

• Security reviews

• Staff training

Breach notifications will be sent as required by law.

8. International Data Transfers

We rely on:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Other lawful transfer mechanisms

9. Data Retention and Deletion

• Export window: 30 days after account closure

• Deletion from active systems: 90 days

• Backup rotation: 180 days

• Deletion requests may be sent to privacy@tendro.com

Some data may be retained for legal or business reasons.

10. Data Enrichment

May use:

• Public professional information

• Licensed business databases

Enrichment is provided as is and should be verified independently.

11. Cookies and Tracking Technologies

Used for:

• Essential functionality

• Analytics

• Preferences

Users may manage cookies through browser or device settings.

12. Your Privacy Rights

Depending on jurisdiction, you may have the right to:

• Access

• Correction

• Deletion

• Portability

• Restriction

• Objection

• Withdraw consent

• File a complaint

CCPA rights included.
Requests: privacy@tendro.com

13. Marketing Communications

Opt-out options:

• Email unsubscribe link

• Account settings

• Emailing privacy@tendro.com

Transactional messages will continue to be sent.

14. Children’s Privacy

Not intended for children under 16.

15. Third-Party Links and Services

Not covered by this Privacy Policy.

16. Changes to This Privacy Policy

We update this Policy periodically and notify users of material changes.

17. Contact Us

Tendro Inc.
privacy@tendro.com
support@tendro.com